The harp looks beautiful especially now that the dents are fixed (with your help), I put the last coat of finish on the repairs today and the finish you sent me blends in perfectly. I am really impressed with the quality of the harp and I am even more impressed with your friendly and knowledgeable customer service. Of course the real test will be next Monday, my daughter's birthday, as it is a present for her; she is the harp player of our family. I am sure the harp will be a hit.
Our experience with your company means you will be high on our list should we ever want to upgrade this harp (though I suspect she will always want to keep this particular harp as her "easily portable harp" forever, you can't have too many harps!).
Anyway thanks again,
Thank you very much for quick response to me.
I received two tuning pins, and I completed the harp this weekend.
It was easy enough for me to complete and very satisfied for the sound quality.
I got it for one of my orchestra students who is passionate for harp but cannot afford one.
I will definitely recommend or order again for my future students.
I attached the harp picture I finished.
Thank you again.
My experience with the Smartwood Harp Kit has been extremely positive. The website including the videos starring Jerry Brown and the downloadable instructions gave me the courage to attempt such a project in the first place. I was able to watch the videos and take notes even before placing my order.
The kit arrived within four days of ordering it. A few items of hardware were missing so I called and received great customer service. The missing items were shipped out immediately. I felt that I had friends working alongside me in the shop--kind folks who really wanted me to succeed. I called several times after that and always received a dose of encouragement along with the information I needed. Initially, I thought it might take me most of the winter to finish building the harp but within two weeks I had the strings on! After one more week the pitches had settled in nicely so I could install some sharping levers. This harp is exactly what I hoped it would be--light weight and simple, a therapy harp in every sense.
Thanks so much!
I just took a picture of my Smart wood harp. It looks nice. The height of the new feet work great. Thanks for making such a nice affordable harp.
I'm very pleased with my Smart Harp. I'm trying to learn to play some simple pieces now. My right hand gives me little trouble, partly because I plucked classical guitar strings for decades. My left hand is very clumsy, but It'll improve with practice. My fingertips are a little sore. You've been very helpful all through this project, as you were when I built my lute years ago. This is a high-quality product and I hope it will be successful for you. I'll be adding some levers one of these days!
The kit arrived two weeks ago and it is absolutely fabulous. Two evenings to sand, stain and varnish; one evening to assemble, another to install strings and parts of two evenings to install levers.....